FAQ

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Frequently Asked Questions About Packaged Ice

On average, we suggest one -12 kg bag per 10 guests for your bar. (One -12 kg bag of ice fills 50 large red cups.) If you are using the ice to chill beer, we suggest one -12 kg bag of ice per two coolers.
We manufacture “tube ice.” Water runs down the inside of a cylinder and freezes. This is how we get pure, clear, tasteless ice. The hole is where the water ran through.
We carry a variety of Ice Merchandizers freezers for rent. Pricing is based on time and location. They require 110 v. power, if an extension cord is needed, a heavy-duty power cord must be used. Please contact Peter Cole for rental information. (peter@iceboy.ca)

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Frequently Asked Questions About Ice Sculptures

Our talent is what makes Ice Boy unique. Premium sculptures are works of art, and knowing you have a craftsmen carving your sculpture is important. We take pride in offering value – not being the cheapest. While other companies might use part time or amateur carvers to keep prices low – quality makes the difference.

You can start the process now. Simply fill out the easy online design form and we will create a sculpture to suit your requirements. We like to have a confirmed design and payment two weeks prior to delivery. A rush fee may apply on orders placed 10 days or less prior to delivery.

Our most popular and current promotion at $900 includes: A three slab design, delivery in the GTA, professional set up, LED light, and a drip tray. Ice bars start at $1900 and include set up and removal. HST of 13% is added to all orders.

For all custom orders we require a min. of 25% deposit in order to confirm, and full payment due 10 days prior to event  We accept cash, cheque, Visa or Mastercard as well as e-transfers (3% processing fee for Visa or Mastercard)..

It depends on the ambient temperature of the location. The average ice sculpture is presentable for up to 8 hours. We can specifically alter the design to last longer if required.
No. If you chose to return the plastic drip tray and lights to Ice Boy, we will buy back them for $10, but this is not required.
Yes. The majority of our sculptures require our professional delivery and set up services. We arrive at your location one hour before your guests. The sculpture is set up and ready to be viewed 30 minutes prior to doors opening.
This depends on the design. An un-carved block of ice is 20 in. x 40 in. x 10 in. and weighs approximately 300 lb. A typical table top ice sculpture weighs 250 – 400 pounds. This is why a sturdy table is so important.

Yes. We offer a removal service in the GTA, for a fee of $200 after 9 pm or $300 after 12 pm. It is best to check with your caterer or venue to see if this is required. Please be aware that some venues insist that removal is done by an insured professional.

Yes. We can provide you with a professional ice pick to help you break the sculpture down. You will start at the top and break off manageable chunks of ice. Please be cautious. The pick is VERY sharp and the ice is slippery and heavy. We suggest you have gloves and a large plastic garbage pail on hand to make the job easier. Please be aware that some venues insist on removal done by an insured professional.
Yes. We carry liability insurance of five million dollars. If your venue requires a copy of the policy or requests to be named as an additional insured on the policy, this is available for a processing fee of $15. (Limited liability applies if full installation and removal services are not contracted.)

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